PRIVACY POLICY

At Beautyworx Bespoke Skin & Body Clinic, your privacy is very important to us. We understand that your personal information matters, and we respect your concerns about how it is collected, used, stored, and shared.

We are committed to protecting your personal information and handling it securely, carefully, and responsibly. Beautyworx Bespoke Skin & Body Clinic complies with all applicable Australian Privacy Laws and ensures our team understands their privacy obligations.

The following policy explains how we collect, use, and protect client information.

Who We May Share Your Information With

From time to time, we may need to share your personal details, such as your name and address, with trusted third parties who assist us in delivering our services.

This may include:

• Delivery companies

• Outsourced call centres

• Mail houses

• Third-party fulfilment contractors

• Payment plan providers

• Government authorities, where required by law

In the case of compiling a case study, we may also need to disclose relevant personal information to an insurance company and/or product suppliers.

Where personal information is shared with third parties, Beautyworx Bespoke Skin & Body Clinic will take reasonable steps to ensure those parties protect your privacy.

Why We Collect Information

We collect personal information for several reasons, including:

• To deliver products or services to you

• To complete transactions with you or on your behalf

• To better understand your needs, preferences, and treatment goals

• To improve our services and client experience

• To provide offers that may be of interest or benefit to you

• To provide payment plan options where applicable

How We Collect Information

We may collect your personal information in several ways, including:

• When you order products or services, especially where delivery is required

• When you purchase through Afterpay or Salon Pay

• When you pre-order products or services

• When you complete a new client information form

• When you complete a skin or treatment consultation form

• When you make a booking with us

What Information We Collect

In most cases, the personal information we collect is provided directly by you when placing an order, making a booking, or completing a client or treatment form.

This information may include:

• Name

• Address

• Delivery address

• Phone number

• Email address

• Date of birth

• Credit card details

Credit Card Storage

Client credit card details are securely encrypted through Fresha Pay using industry-standard PCI DSS compliance criteria.

Security

Beautyworx Bespoke Skin & Body Clinic takes the security of your personal information seriously.

From time to time, and in line with client expectations and legislative changes, our privacy policies and procedures may be reviewed and updated where appropriate.